Effective Date: To be Notified Is soon
Thank you for choosing HindenTimes! This Shipping and Delivery policy explains the shipping and delivery terms for our services and products, including physical and digital items.
1. Services Covered Under This Policy
- Physical Products: News magazines and other tangible items shipped to your location.
- Digital Products: Sponsored posts, subscriptions, and digital editions of the HindenTimes news magazine.
2. Order Processing Time
- Physical Products: Orders are processed within 1-3 business days after payment confirmation.
- Digital Products:
- Sponsored posts are delivered/published within 3 business days of final approval.
- Subscriptions and digital magazines are accessible immediately after payment confirmation.
3. Delivery Methods
Physical Products:
- Shipping Partner: Blue Dart (Prossing Approval).
- Delivery within 5-7 business days for domestic locations and 10-15 business days for international locations.
- Costs are calculated at checkout based on delivery location and order weight.
Digital Products:
- Sponsored posts, subscriptions, and digital magazines are delivered electronically.
- Access links or confirmation emails are sent to the registered email address. No shipping or delivery charges apply to digital products.
4. Tracking and Updates
- Physical Orders: You will receive a tracking number and updates once the order is shipped.
- Digital Orders: Updates will be sent via email, including confirmation of publication or access credentials.
5. Exclusions
Shipping and delivery terms do not apply to digital products, including:
- Digital News Magazine Subscriptions: Accessible via email or directly on our platform.
- Sponsored Posts: Published on our website per the agreed schedule.
- Membership Subscriptions: Delivered through your HindenTimes account.
6. Lost or Delayed Deliveries
- Physical Orders: If your package is delayed, lost, or damaged during transit, contact us within 7 days of the expected delivery date for assistance.
- Digital Orders: If you encounter access issues or delays in sponsored post publishing, contact our support team immediately.
7. Cancellations and Refunds
- Physical Products: Orders can be canceled within 24 – 48 hours for a full refund.
- Digital Products: Refunds for sponsored posts or subscriptions are subject to our Cancellation and Refund Policy.
8. Contact Information
For any questions or concerns, please reach out to:
- Email: info@hindentimes.com
- Contact Form: Visit our Contact Page
9. Additional Information
We strive to ensure the timely delivery of both physical and digital products. Our partnership with Blue Dart (pending approval) will further enhance the reliability of our physical deliveries.
Thank you for trusting HindenTimes for your news, insights, and services!
